Union Pacific

Response Management Communication Center (RMCC)

Who to Call

To Report Emergencies, contact UP Police at 1-888-877-7267.
Hearing or speech impaired using TTY equipment, dial 7-1-1 to access Telecommunications Relay Services.

Reporting Unusual or Suspicious Occurrences

Please call 1-888-UPRRCOP (877-7267) to report any of the following:

• Hazardous materials releases
• Personal injuries
• Criminal activities
• Illegal dumping
• Vehicles stuck / stalled on the tracks, or other track obstructions
• Other environmental issues, such as:
  • Petroleum Spills
  • Idling locomotives
  • Engines with excessive smoke

Reporting Rough or Damaged Grade Crossings

• To report emergency grade crossing blockages or damage, please call 1-800-848-8715.
• To report rough crossings, or crossings blocked or obscured by vegetation (non-emergency situations only):
  • within the state of California, please call (916) 789-6114
  • for all other states, please call(888) 877-7267.