I’ve Heard Enough – This Merger Doesn’t Kill Competition. It Unlocks It.
To Our Customers: Since we announced our merger with Norfolk Southern, our opponents have been vocal. As expected, they’ve gotten louder with the acceptance of our application. I’ve listened to all the rhetoric and I’ve had enough.
Seasonal Weather Plan Awareness
To Our Customers, It is important that you prepare for changes in seasons and issues that can arise from fluctuations in temperature and precipitation levels. Below are some ways to consider maintaining your facility tracks through seasonal changes.
Accessorial Charges Effective August 1, 2026
To Our Customers, At Union Pacific, we continually evaluate our accessorial charges outlined in Tariff UP 6004. As a result of our most recent review, we will be making adjustments to various areas. These changes will take effect August 1, 2026, and are intended to ensure proper freight car loading and improve utilization of Grain Shuttle trains.
Setting the Record Straight About Rates After the Merger
To Our Customers, You've heard a lot of noise from the opposition lately, most of it is built on flat-out inaccurate claims about what Union Pacific will do with rates once this merger is approved. So let me set the record straight. We are going to compete hard for new truckload-to-rail business, and we are going to keep competing every single day for the volume you give us now. Our competitors are afraid to compete. We're not, and we say it plainly, right in the application. We're going after market share -- from other railroads, from trucks, from anyone who's gotten comfortable. We want to grow with you. And when we compete hard for your business, you win, because competition forces better rates and the marketplace has no choice but to respond.
Status of the Railroad - A Message from Kenny Rocker, EVP, Marketing & Sales
To Our Customers, This month brings an important milestone in our work with Norfolk Southern to create America's first transcontinental railroad. The Surface Transportation Board (STB) accepted our merger application, a positive step toward a reinvigorated, more competitive U.S. railroad industry. We also acknowledge the STB's request for additional information and reiterate our commitment to work constructively with the board toward a mid-2027 completion.
Union Pacific Challenges BNSF Switching Tariff Changes
To Our Customers, On Friday, May 15, 2026, Union Pacific filed a Complaint with the Surface Transportation Board (STB) challenging BNSF's changes to its reciprocal switching tariff (Switching Book 8005-E), which took effect May 1. With no advance warning or explanation, BNSF made significant changes to rates and services that have been working for decades.
Memorial Day Operating Plan
To Our Customers, In anticipation of the Memorial Day holiday, we would like to update you on operations during this time to meet your service expectations. Network operations are expected to run as normal, with all major interchange locations remaining open. Adjustments to local operations may be made to align with customer holiday demand. Union Pacific's Intermodal holiday plan can be accessed here.
UP-NS Amended STB Merger Application Refiling
To Our Customers, Over the past several months, we’ve continued our conversations with you about what’s possible with a seamless, coast-to-coast rail network — one designed to make rail simpler, faster and more competitive for your supply chain.
Status of the Railroad - A Message from Kenny Rocker, EVP, Marketing & Sales
To Our Customers, Before I move into my regular monthly update, I need to take a minute and address the inaccurate claims last week by Canadian National Railway (CN) regarding the Union Pacific-Norfolk Southern merger. The traffic study included in our filings with the Surface Transportation Board was conducted by the same expert CN used for its Iowa Northern merger and applies the same methodology. It provides a reliable estimate of the traffic the combined Union Pacific-Norfolk Southern expect to attract by offering a more competitive, more efficient single-line service. As I said earlier this year, misinformation like this damages rail’s credibility, shakes confidence in the marketplace and distracts from what matters most: more competition and a better customer experience.
Status of the Railroad - A Message from Kenny Rocker, EVP, Marketing & Sales
To Our Customers, This month, I’ve had the opportunity to attend numerous industry meetings and one‑on‑one customer discussions and I truly appreciate the chance to connect with so many of you. These personal connections strengthen our partnerships and help us win together in the marketplace.
Status of the Railroad - A Message from Kenny Rocker, EVP, Marketing & Sales
To Our Customers, 2025 was a strong year for Union Pacific. We delivered our best-ever full-year results across safety, service and operating performance, including personal injury, derailment rates, freight car velocity and terminal dwell, most of which led the industry. The team is consistently delivering at the highest levels and I am confident that’s what we’ll continue to do.
Addressing UP-NS Merger Misinformation
To Our Customers, Since the announcement of the Union Pacific-Norfolk Southern merger in July — and again this week — our competitors have circulated messaging that's purposely misleading. We expected it. They realize the only way they can compete with our seamless, single-line service and streamlined customer experience is to improve their service, lower their prices or both. Accuracy matters, misinformation like this damages rail's credibility, shakes confidence in the marketplace and pulls focus from what matters most: more competition and a better customer experience.
Union Pacific Files STB Application to Create America’s First Transcontinental Railroad
To Our Customers, Over the past several months, our conversations with you have centered around ‘what’s possible’ with the Union Pacific-Norfolk Southern combination. You’ve told us that rail must be as simple, fast and predictable as trucking. Our proposed merger is designed to deliver exactly that – and today’s historic filing of our application with the Surface Transportation Board (STB) brings us one step closer.
Christmas & New Year's Holiday Operating Plan
To Our Customers, In anticipation of the forthcoming holidays, we would like to update you on operations during this time to meet your service expectations.
Status of the Railroad - A Message from Kenny Rocker, EVP, Marketing & Sales
To Our Customers, As the holiday season approaches, I want to take a moment to thank you for being part of our journey this year. This time of year, reminds us how much we value strong relationships and working together with each of you. Whether we’re moving essential goods for your business or helping you prepare for the busy months ahead, our team is honored to work alongside you and share in your success.
Accessorial Charges for 2026
To Our Customers, At Union Pacific, we continually evaluate our accessorial charges outlined in tariff UP 6004. As a result of our most recent review, we will be making adjustments to various areas. These changes will be effective February 1, 2026, and are designed to improve utilization of rail car assets and increase efficiency in your supply chain.
Thanksgiving Holiday Operating Plan
To Our Customers, In anticipation of the Thanksgiving Day holiday, we would like to update you on operations during this time to meet your service expectations. Network operations are expected to run as normal, with all major interchange locations remaining open. Adjustments to local operations may be made to align with customer holiday demand. Union Pacific's Intermodal holiday plan can be accessed here.
Status of the Railroad - A Message from Kenny Rocker, EVP, Marketing & Sales
To Our Customers, Over the past month, I've had the pleasure of connecting with many of you at our customer forums and industry meetings, including conversations with American Chemistry Council and National Grain and Feed Association members. These interactions are valuable opportunities to strengthen our connections and explore new ways to support your success in the marketplace. Next week I’m looking forward to discussing the key role the short line railroad industry plays to extend our network reach for our customers. I truly value these face-to-face meetings and the insightful conversations we’re having about business opportunities!
Status of the Railroad - A Message from Kenny Rocker, EVP, Marketing & Sales
To Our Customers, Fall is officially here and with it comes a familiar excitement in my household — college football season! My team is off to a strong start and remains undefeated, but this weekend we face another formidable opponent so I will be cheering loud for my Bulldogs!
Status of the Railroad - A Message from Kenny Rocker, EVP, Marketing & Sales
To Our Customers, As summer winds down and the back-to-school season begins, August brings a sense of transition and fresh starts. Whether you’re squeezing in a final vacation, stocking up on school supplies, or – like me- welcoming two new four-legged family members into your home, this time of year reminds us of the importance of planning ahead and staying connected.