Risk Reduction Process Improvements

Announcement Number: IP2012-37
Categories: All Industrial Products
Posted Date: December 11, 2012

Dear Valued Customer,

Union Pacific is committed to providing excellent service to its customers, and doing so as safely as possible for both its employees and its customers. Maintaining a safe working environment for both of us starts with a Union Pacific Industry Track Agreement.

Industry Track Agreements are necessary to ensure that ownership, maintenance, and other responsibilities are clearly defined between Union Pacific and customers in order to maintain safe and efficient rail operation.

Over the next several months Union Pacific will be working to identify customer facilities with no track agreement on file and we will be contacting the customers served at those locations in order to establish an agreement. If we are unable to locate an active track agreement for your track, you will receive an email from a representative within our Real Estate department, which is responsible for track agreement management and organization. The purpose of the e-mail will be to request your assistance in providing information about the track for use in preparing a new track agreement.

As part of this process, we will also be reviewing the insurance coverage at each facility where a track agreement is currently in place. If we determine after review of your current agreement that revisions are necessary to comply with current railroad insurance standards or to reflect more accurately current business practices, you may also be contacted by a representative from Ebix, Union Pacific’s third party insurance management company. The Ebix representative will provide instructions for meeting the current insurance requirements and supplementing the existing track agreement.

If you have questions at any time during this process, please contact your Sales Representative, who would be happy to answer any questions. Thank you in advance for your support in establishing a track agreement for your facility and in ensuring a safe working environment for both of us.

Sincerely,
Brad A. Thrasher
Vice President and General Manager Industrial Products

If you have any questions please contact your Union Pacific representative.