Operating
Revenues
Union Pacific Corporation
$ MILLIONS
|
Operating
Income
Union Pacific Corporation
$ MILLIONS
| * |
Excluding $547 million Overnite goodwill revaluation |
 |
| ** |
Excluding $115 million pre-tax ($72 million after-tax)
work force reduction charge |
|
Income
from
Continuing Operations
Union Pacific Corporation
$ MILLIONS
|
Carload
Growth
Union Pacific Railroad
% CHANGE VS. 1999
|
Revenue
per Employee
Union Pacific Railroad
$ THOUSANDS
|
Customer
Satisfaction
Union Pacific Railroad
% SATISFIED
|
Customers
with
MyUPRR.com Accounts
Union Pacific Railroad
CUSTOMERS
|
Capacity
Improvements in 2000
Union Pacific Railroad
|
Operating Income
Overnite Transportation
$ MILLIONS
|
Cost of
Quality
Union Pacific Railroad
% OF REVENUE
The cost of quality is a disciplined measurement
process that allows the Railroad to identify failure costs. This year's efforts
reduced the cost of quality to 13.7% of total revenue.
|
Letter from the Chairman | Improving Reliability
