Investors
 
Annual Reports

F A C T S   A T   A   G L A N C E
Operating Revenues
Union Pacific Corporation

$ MILLIONS

Operating Income
Union Pacific Corporation

$ MILLIONS


* Excluding $547 million Overnite goodwill revaluation
** Excluding $115 million pre-tax ($72 million after-tax) work force reduction charge
Income from
Continuing Operations

Union Pacific Corporation

$ MILLIONS

Carload Growth
Union Pacific Railroad

% CHANGE VS. 1999

Revenue per Employee
Union Pacific Railroad

$ THOUSANDS

Customer Satisfaction
Union Pacific Railroad

% SATISFIED

Customers with
MyUPRR.com Accounts

Union Pacific Railroad

CUSTOMERS

Capacity Improvements in 2000
Union Pacific Railroad
Operating Income
Overnite Transportation

$ MILLIONS

Cost of Quality
Union Pacific Railroad

% OF REVENUE

The cost of quality is a disciplined measurement process that allows the Railroad to identify failure costs. This year's efforts reduced the cost of quality to 13.7% of total revenue.

Letter from the Chairman | Improving Reliability