System Outage May Cause Inventory Discrepancies

Announcement Number: CN2014-16
Categories: General Announcements
Posted Date: June 2, 2014

During a scheduled outage and subsequent testing of our Operating system on Sunday, June 1, we experienced several technical issues that resulted in an extended outage. The outage caused some inventory discrepancies and reporting outages that extended into the early morning of Monday, June 2. All systems are back up and operating normally at this time; however, customers may have received or could receive reports or information that appears to be incorrect. We are working to pro-actively resolve any remaining inventory discrepances.

We apologize for any inconvenience. If you have any concerns, please contact the National Customer Service Center at 800-272-8777.