Hurricane Delta Impact to Operations

Announcement Number: CN2020-54
Categories: General Announcements
Posted Date: October 10, 2020

To Our Customers,

Hurricane Delta made landfall as a Category 2 storm along the Louisiana coast last night. We continue to assess the impact to our network, following is a summary of current conditions:

  • The inspection process continues across areas of the network.
  • While some line segments have already been returned to service, we have experienced some outages in parts of Louisiana.
  • We continue to work diligently to remove trees, install generators, install ballast and work with local power companies and contractors in the impacted areas.
  • The New Orleans flood gates are open and interchange has resumed with the eastern carriers.

Customers in the affected area with facilities or tracks out of service should open a case in Case Management. Please refer to the detailed instructions on our Hurricane Planning and Recovery page so we are aware of these outages.

If you have any questions, please contact Customer Care & Support at 800-272-8777 or your Union Pacific representative.