Updated Flood Planning and Recovery Web Page Available
Announcement Number: CN2019-39
Categories: General Announcements
Posted Date: May 29, 2019
To Our Customers,
To continue to provide you with the most current information regarding service outages related to the recent rainfall, flooding and severe weather events across our network, we have updated our Flood Planning and Recovery Page. Resources on this page include a map highlighting the areas currently impacted by flooding, a flood hotline and best practices to follow during flooding events.
Embargo Update
In light of the significant increase in embargoes due to the flooding and in order to prepare for the upcoming hurricane season, please be sure to sign up to receive Union Pacific embargo hold notices by logging into our notification dashboard (user ID and password required) and selecting Embargo Hold. You may also sign up to receive all AAR embargoes. By subscribing, you will be notified when your rail car(s) is subject to an active embargo and will provide you detailed information on what action is required.
Please note, original billing to an embargoed destination must always be submitted with a valid embargo permit. If a valid embargo permit has not been obtained, please discontinue billing to the embargoed destination until a valid embargo permit is acquired or the embargo has been lifted. If an embargoed rail car is billed without a valid embargo permit, Union Pacific reserves the right to send the rail car(s) back to origin.
If you have any questions, please contact Customer Care & Support at 800-272-8777 or your Union Pacific representative.