Hurricane Ida - Update on Operations
Announcement Number: CN2021-57
Categories: General Announcements
Posted Date: September 3, 2021
To Our Customers,
We continue to respond to the impact of Hurricane Ida to our network, following is a summary of current conditions:
- Our route from St. James to New Orleans is now open. Generators remain in place for signal and gate operations until commercial power is restored.
- New Orleans Gateway
Interchange with Norfolk Southern resumed yesterday evening.
Interchange with all other carriers in New Orleans remains under embargo. We are working closely with carriers on reroute options where available.
Interchange operations are not allowed during the city-mandated curfew from 8:00 p.m. to 6:00 a.m. - Union Pacific's Avondale, Louisiana, intermodal terminal remains closed until further notice.
- Due to flooding associated with Hurricane Ida in the Northeast, Norfolk Southern has issued embargoes impacting intermodal shipments on their network, you can review the full announcement here.
Customers in the affected area with facilities or tracks out of service should open a case in Case Management. Please refer to the detailed instructions on our Hurricane Planning and Recovery page so we are aware of these outages.
If you have any questions, please contact Customer Care & Support at 800-272-8777 or your Union Pacific representative.