Hurricane Harvey - Houston Settegast & Englewood Terminals Update

Announcement Number: IM2017-315
Categories: All Intermodal,Domestic Terminals,International Terminals
Posted Date: August 28, 2017

Dear Intermodal Customer,

Due to continued weather complications in Houston, Union Pacific’s Intermodal Terminals in Houston (Settegast & Englewood) will remain closed through Tuesday at this time. We will continue to monitor the situation and provide updates as conditions change. Safety remains our number one goal.

If you have questions on specific containers/trailers affected by the closure, please open a service ticket(s) with Union Pacific’s customer service center in order to receive updates on the unit(s) affected.

Union Pacific will be offering storage and per diem relief on both rail and private containers. We will be freezing storage and per diem charges from 8/25/2017 - 8/29/2017. This means, these days will not be included in the charge calculation; it will be as if these days did not exist. Storage relief will be offered on both rail and private containers. Per diem relief will be offered on rail containers only. Additionally, Union Pacific will be waiving any reservation/request charges associated with rail container reservation cancellations and/or expirations. We will evaluate tomorrow if the relief period needs to be extended and customers will be notified via Intermodal Bulletin.

Sincerely,
Intermodal Business Team