Intermodal Payment Methods

Payment Methods - Intermodal Container/Trailer Has Departed Ramp

Web Payment Option
Account on the Web (AOW) offers customers the ability to manage their account, access their invoices at any time, electronically transmit dispute information and initiate payments online via ACH. For more information, call 1-877-712-4687.

For regular mail:

If you have a copy of your freight bill, please remit to the address listed on your freight bill or call 1-800-925-6396, Option 1 for your specific lock box address.

If you do not have a copy of your freight bill, please remit to:

Union Pacific Railroad
P.O. Box 502453
St. Louis, MO 63150-2453

For express mail, (UPS, FedEx, DHL, Airborne), send to :

Union Pacific Railroad
800 Market Street
P.O. Box 502453
St. Louis, MO 63101

Payment Process - Intermodal Container/Trailer Still at Ramp

To make a storage or flip payment for a container or trailer still at the ramp, access our online flip/storage status tool now. You may also call:

  • 402-544-7794 or 402-544-7740

These phone numbers are staffed 7:00 a.m. - 4:00 p.m. CT, Monday - Friday.

A user ID is not required to pay flip/storage charges, unless the amount owed is greater than $5,000. If you do not have a user ID and would like to request one, access our Registration Express now.