Union Pacific Emergency Response Communication Center Recognized for Excellence
Omaha, Neb., December 29, 2016
Union Pacific's Response Management Communications Center (RMCC) earned its second Commission on Accreditation for Law Enforcement Agencies' (CALEA) distinguished accreditation.
CALEA is the credentialing authority for public safety agencies including law enforcement and emergency communications centers. Its advanced standards require compliance in four areas: policy and procedures, administration, operations and support services. The accreditation process phases include enrollment, self-assessment, on-site assessment, commission review and decision and complying with all CALEA standards.
RMCC received its first CALEA accreditation in 2013 and is one of 95 public safety communications centers recognized for emergency response and professional excellence. RMCC must renew its voluntary accreditation in 2020 to maintain its CALEA status.
"CALEA's second accreditation is an honor reflecting Union Pacific's commitment to safety and demonstrates that the RMCC serves employees, customers and the general public in accordance with the industry's highest standards," said Chief Safety Officer Rod Doerr, Union Pacific vice president – Safety. "Our dedicated team remains committed to helping callers reporting emergencies and activity on Union Pacific property."
CALEA was established in 1979 by the International Association of Chiefs of Police (IACP), National Organization of Black Law Enforcement Executives (NOBLE), National Sheriffs' Association (NSA) and the Police Executive Research Forum (PERF) to establish a law enforcement credentialing authority. According to CALEA, today, only 17 percent of U.S. law enforcement agencies have earned CALEA accreditation.
About Union Pacific
Union Pacific Railroad is the principal operating company of Union Pacific Corporation (NYSE: UNP). One of America's most recognized companies, Union Pacific Railroad connects 23 states in the western two-thirds of the country by rail, providing a critical link in the global supply chain. From 2006-2015, Union Pacific invested approximately $33 billion in its network and operations to support America's transportation infrastructure. The railroad's diversified business mix includes Agricultural Products, Automotive, Chemicals, Coal, Industrial Products and Intermodal. Union Pacific serves many of the fastest-growing U.S. population centers, operates from all major West Coast and Gulf Coast ports to eastern gateways, connects with Canada's rail systems and is the only railroad serving all six major Mexico gateways. Union Pacific provides value to its roughly 10,000 customers by delivering products in a safe, reliable, fuel-efficient and environmentally responsible manner.
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