Shipment Quality Field Managers
Our Shipment Quality managers are located strategically across the Union Pacific system to offer the following services to our customers:
- Provide local technical expertise for loading, blocking and bracing requirements.
- Implement customer/commodity-specific damage prevention programs and action plans.
- Work proactively with local operations and train crews to educate and improve the rail transportation environment.
- Respond to derailments/incidents, developing and providing detailed information of shipment status, coordinating salvaging operations, and investigating product and financial loss.
Careful Car Handling Teams
At every major Union Pacific yard, our shipment quality field managers lead cross-functional teams that are specifically assigned to eliminate overspeed impacts. Through the use of radar samples, damage statistics, and feedback from impact recorders, the teams develop corrective action plans which may include the use of Dowdy Retarders, fine-tuning retarders or actual changes in the grading of the track. The teams continually work to meet and exceed improvement goals.
Austin "Jed" Fenske
Los Angeles, California
North Little Rock, Arkansas
San Antonio, Texas
Director Claims & Prevention