Attention: Please read the following information before proceeding to create a ticket.

Please accept our deepest sympathy on your loss. There are few words we can express to make this time easier, but we want you to know that many of us at Union Pacific are thinking about you during your bereavement.

In order to complete our initial review process, the following information is needed. Without the required information below, the review process may be delayed resulting in a slower response time to accommodate your request. Please provide the following information so we may correctly process the benefits information:

  • Your contact information (required: Email address, mailing address, phone number) and your relationship to the deceased.
  •  Deceased person’s information (required: Name, date of birth, date of death, and employee ID if known, employee name if deceased person is the beneficiary)
  •  If there is a surviving spouse of the deceased, provide the following information: Name, Contact information (Phone number, email, mailing address), date of birth, date of marriage to the deceased.


Please provide the requested information to survivorbenefits@up.com or by creating a workforce services ticket below. Once we receive all of the required information, an email update will be sent within 10 business days to update you on the status of any continuing benefits. If there are no continuing benefits from Union Pacific, no further communication will be sent and the file will be closed.

Submit a Ticket to Workforce Resources to report the Death of a Union Pacific Employee or Beneficiary

Additional survivor information
Railroad Retirement Board (RRB) Benefits
As a railroad employee, certain retirement and disability benefits may be available to qualified railroad employees and spouses. Report the passing of the person to the RRB to determine if there are any continuing benefits.
Phone: 1-877-772-5772

Website: https://rrb.gov/

Metlife Life insurance

As an employee of Union Pacific, employees may take part in a voluntary life insurance policy or may be eligible for a company paid life insurance policy. In order to determine if the deceased had a life insurance policy, please contact MetLife.

Phone
Voluntary Life Insurance: 1-866-659-1377
Company Paid Life Insurance: 1-800-310-7770

Website: https://online.metlife.com/edge/web/public/benefits/index?groupNumber=37625