Attention: Please read the following information before proceeding to create a ticket.

Please accept our deepest sympathy on your loss. There are few words we can express to make this time easier, but we want you to know that many of us at Union Pacific are thinking about you during your bereavement.

To report the death of a Union Pacific employee or beneficiary, please provide the following information:

Your contact information

  • Email address
  • Mailing address
  • Phone number
  • Your relationship to the deceased

Deceased person’s information

  • Name
  • Date of birth
  • Date of death
  • Employee ID if known
  • Employee name if deceased person is the beneficiary

Surviving spouse’s information (if applicable)

  • Name
  • Contact information (email address, mailing address, phone number)
  • Date of birth
  • Date of marriage to the deceased.

Without the required information above, the review process may be delayed, resulting in a slower response time to accommodate your request. Please provide this information through the following methods so we may correctly process the benefits information:

Submit a Ticket to Workforce Resources to report the Death of a Union Pacific Employee or Beneficiary

Email: survivorbenefits@up.com

Once we receive all the required information, an email update will be sent within 10 business days to update you on the status of any continuing benefits. If there are no continuing benefits from Union Pacific, no further communication will be sent and the file will be closed.

Additional Survivor Information

Railroad Retirement Board (RRB) Benefits

As a railroad employee, certain retirement and disability benefits may be available to qualified railroad employees and spouses. Contact the RRB to determine if there are any continuing benefits.

Phone: 1-877-772-5772

Website: https://rrb.gov/

Metlife Life insurance

Employees may take part in a voluntary life insurance policy or may be eligible for a company paid life insurance policy. Contact Metlife to determine if the deceased had a life insurance policy.

Phone
Voluntary Life Insurance: 1-866-659-1377
Company Paid Life Insurance: 1-800-310-7770

Website: https://online.metlife.com/edge/web/public/benefits/index?groupNumber=37625