Operating
Revenues
Union Pacific Corporation
$ MILLIONS
|
Operating
Income
Union Pacific Corporation
$ MILLIONS
![](/investors/annuals/00annual/images/c_opincome.gif)
* |
Excluding $547 million Overnite goodwill revaluation |
![](/graphics/space.gif) |
** |
Excluding $115 million pre-tax ($72 million after-tax)
work force reduction charge |
|
Income
from
Continuing Operations
Union Pacific Corporation
$ MILLIONS
![](/graphics/space.gif)
![](/investors/annuals/00annual/images/c_inccontop.gif)
|
Carload
Growth
Union Pacific Railroad
% CHANGE VS. 1999
![](images/c_carldgrwth.gif)
|
Revenue
per Employee
Union Pacific Railroad
$ THOUSANDS
![](images/c_revemp.gif)
|
Customer
Satisfaction
Union Pacific Railroad
% SATISFIED
![](images/c_custsat.gif)
|
Customers
with
MyUPRR.com Accounts
Union Pacific Railroad
CUSTOMERS
![](images/c_custmyuprr.gif)
|
Capacity
Improvements in 2000
Union Pacific Railroad
|
Operating Income
Overnite Transportation
$ MILLIONS
![](images/c_opinc.gif)
|
Cost of
Quality
Union Pacific Railroad
% OF REVENUE
![](images/c_costqual.gif)
The cost of quality is a disciplined measurement
process that allows the Railroad to identify failure costs. This year's efforts
reduced the cost of quality to 13.7% of total revenue.
|