Holiday Operating Plan
Announcement Number: CN2020-64
Categories: General Announcements
Posted Date: December 18, 2020
To Our Customers,
In anticipation of the forthcoming holidays, we would like to update you on operations during this time to meet your service expectations.
- Manifest, intermodal and unit trains will continue to operate during the Christmas and New Years' holidays.
- Union Pacific will curtail manifest, yard and terminal operations on Christmas Day to align with customer volume demand.
- Union Pacific's Intermodal Christmas and New Year's holiday plan can be accessed here.
- The six Mexico interchange locations will shutdown operations on December 25 and again on January 1, with operations returning to normal on December 26, 2020 and January 2, 2021.
How To Communicate Critical Needs and Industry Curtailments
We are focused on meeting customer expectations and aligning local operations with customer demand. To communicate or confirm critical facility switching needs during the holiday, please access Case Management (user ID and password required) to request holiday service prior to the close of business on Monday, December 21, 2020 or by contacting Customer Care & Support at 800-272-8777 to request service during the holidays. You may also notify us of any plant curtailments by opening a case in Case Management and select "Facility Status Update" as the reason.
On behalf of all of the employees of Union Pacific, we would like to wish you a safe and happy holiday.
This operating plan is subject to change in the event of a major service interruption or weather event.