Open for Business - A Message from Kenny Rocker, EVP, Marketing & Sales
Announcement Number: CN2024-19
Categories: General Announcements
Posted Date: July 19, 2024
To Our Customers,
I wanted to reach out personally to let you know that while the CrowdStrike software outage had minor impacts to our windows-based systems, Union Pacific’s network is open for business.
Earlier this morning we had small setbacks, however, the Operating team has done a fabulous job to keep trains running through this software impact.
- Our key customer applications, including waybill systems, are functional.
- Manifest terminals and yard operations quickly returned to normal production and fluidity.
- All of our intermodal ramps and Precision Gating Technology (PGT) terminals remain operational and we continue to process trains.
As always, thank you for your business. We look forward to handling your future transportation needs.
Sincerely,
Kenny Rocker
Executive Vice President, Marketing & Sales