Union Pacific and Norfolk Southern to Combine, Creating America’s First Transcontinental Railroad – A Message from Kenny Rocker, EVP, Marketing & Sales
To Our Customers, It’s an exciting day for Union Pacific and the future of U.S. rail. Today, Union Pacific and Norfolk Southern agreed to create America’s first transcontinental railroad. This historic transaction will enable us to serve you even better, connecting over 50,000 route miles across 43 states from the East Coast to the West Coast, linking approximately 100 ports and nearly every corner of North America. This combination will transform the U.S. supply chain, unleash the industrial strength of American manufacturing, and create new sources of economic growth and workforce opportunity that preserves union jobs. It’s a win for the American economy and for you, our customers.
Status of the Railroad - A Message from Kenny Rocker, EVP, Marketing & Sales
To Our Customers, July has been an exciting month at Union Pacific. We opened our Kansas City Intermodal Terminal (KCIT), launched a modernized Up.com website to better serve your needs, cutover Unit Train customers to Shipment Management and expanded our Industrial Development Focus Site program to include locations on our Short Line partners. Next week, we’re taking another big step forward with the debut of My Portal, a new customer landing page designed to give you quick, easy access to your most relevant shipping information. Before diving into the details of this launch, I want to highlight the continued strength in our service product.
Status of the Railroad - A Message from Kenny Rocker, EVP, Marketing & Sales
To Our Customers, Summer is here, I am enjoying the longer days, sunny weather and College World Series, but I am even more excited about the opening of our multi-million-dollar Kansas City Intermodal Terminal (KCIT) next month! First, let’s begin with the strong service product you are enjoying.
Fourth of July Operating Plan
To Our Customers, In anticipation of the Fourth of July holiday, we would like to update you on operations during this time to meet your service expectations. Network operations are expected to run as normal, with all major interchange locations remaining open. Adjustments to local operations may be made to align with customer holiday demand. Union Pacific's Intermodal holiday plan can be accessed here.
Status of the Railroad - A Message from Kenny Rocker, EVP, Marketing & Sales
To Our Customers, The Memorial Day holiday has always represented the start of summer for me and I am so glad it is finally here! My daughters have already wrapped up the school year and I am looking forward to spending time with my family. Earlier this month, I had the pleasure of gathering with the entire Marketing & Sales department and I can tell you this team is engaged, energized and focused on helping you find ways to grow your business.
Memorial Day Operating Plan
To Our Customers, In anticipation of the forthcoming Memorial Day holiday, we would like to update you on operations during this time to meet your service expectations.
Status of the Railroad - A Message from Kenny Rocker, EVP, Marketing & Sales
To Our Customers, I am excited about the arrival of spring and the new beginnings it brings with it! This year, the commercial leaders and I have dedicated significant time engaging with our customers at industry conferences. These events provide us with valuable opportunities to update our partners on Union Pacific’s progress and, through individual interactions, explore ways we can grow together. Whether at conferences in your industry, rail or short line conferences, or economic development associations, we are committed to meeting you where you are. Please feel free to reach out if you have an opportunity you’d like to discuss.
Upcoming Canadian Pacific Kansas City (CPKC) Billing Changes
To Our Customers, Beginning on May 2, 2025, at 11:00 p.m. CT, all waybills submitted for shipments moving via Canadian Pacific Kansas City (CPKC) will transition from Kansas City Southern (KCS) to Canadian Pacific Railway (CPRS) routing. Shipments waybilled after 11:00 p.m. on May 2, 2025, must be billed using CPRS in the route as KCS routing will be retired. Please update current waybill patterns with KCS in the route to avoid waybill failure.
Status of the Railroad - A Message from Kenny Rocker, EVP, Marketing & Sales
To Our Customers, As we wrap up the first quarter of 2025, our team remains dedicated to being the best railroad in North America, by successfully executing our Safety, Service and Operational Excellence = Growth strategy. Delivering exceptional service is a key part of this strategy; we are committed to providing the service we sold and supporting our customers every step of the way.
Status of the Railroad - A Message from Kenny Rocker, EVP, Marketing & Sales
To Our Customers, I’m counting down the days until the first day of spring! Despite severe winter weather affecting many areas of our network so far this year, our Operating team has worked tirelessly to meet our customer commitments. I am proud to report that January marked another all-time record for our Manifest Service Performance Index (SPI), which reached 99%, while our Intermodal SPI held steady at 96%.
Upcoming Mexico Digital Trade Platform Maintenance Outage
To Our Customers, The Mexico Tax Administration Service has announced a scheduled maintenance outage to their Digital Trade Platform (Ventanilla Única de Comercio Exterior Mexicano - VUCEM) beginning on February 8, 2025, and could extend until February 15, 2025. During the outage, automated reporting for all rail traffic from Mexico will be unavailable. Clearance documents should be manually submitted to Agencia Nacional De Aduanas De Mexico (ANAM) and the Mexican railroads by the broker community. Union Pacific will work with the Mexican railroads to manually process clearances by receiving train lists to update the car status in our systems.
Status of the Railroad - A Message from Kenny Rocker, EVP, Marketing & Sales
To Our Customers, Union Pacific had a strong finish to 2024, driven by execution of our Safety, Service and Operational Excellence = Growth strategy. In Safety, both derailment and personal injury rates improved significantly. Service also improved, with 2024 marking an all-time record low for terminal dwell. Quarter-over quarter, we saw better freight car velocity and improvement in our Service Performance Index (SPI). Manifest SPI reached a record 98% in December, while Intermodal improved throughout the quarter, ending December at 97%, the year’s second highest level.
Electronic Data Interchange Upgrade Effective February 11, 2025
To Our Customers, Effective February 11, 2025, at 11:00 a.m. CT, Union Pacific will upgrade Electronic Data Interchange (EDI) requirements from version 8030 to version 8050 for several inter-carrier transaction sets. This change is being made in conjunction with Railinc’s Forward and Store EDI upgrade to version 8050 that is coordinated within the railroad industry.
Status of the Railroad - A Message from Kenny Rocker, EVP, Marketing & Sales
To Our Customers, The holiday season is in full swing and 2025 will be here before we know it. I want to take a moment to express my heartfelt gratitude for your business and partnership. Together, we have accomplished so much and I am truly excited about what we will achieve in the coming year.
Christmas & New Year's Holiday Operating Plan
To Our Customers, In anticipation of the forthcoming holidays, we would like to update you on operations during this time to meet your service expectations.
Carta Porte 3.1 Requirement Update Effective October 1, 2024
To Our Customers, Per the Mexican Tax Authority, Carta Porte is a mandatory requirement for all shipments moving into, out of or within Mexico. Shipments that do not comply with the Carta Porte requirements, will be subject to penalties from the Mexican Government.