What Happens When I Call the EAP Helpline?
When you call the EAP Helpline (800-779-1212), you will be asked a few questions to help determine the best counseling or resource needs.
After calling the helpline, you can expect to be connected with a licensed professional, or if applicable, referred to the appropriate care.
- Confidentiality is protected by state and federal law when accessing services unless disclosure is required by law. As a matter of professional ethics, the helpline and UP EAP staff are licensed professionals committed to confidentiality.
- Please refer to EAP Services for more information.