How to Submit Medical Documentation to Health & Medical Services (HMS)
Employees may confidentially submit their medical records and information to HMS in the following ways:
Preferred
- Upload – If you have electronic copies of your documents you can go to the “My Status Update” in your eHealthSafe portal and upload your records directly to your specific service.
- Bar Coded Coversheet – HMS highly recommends faxing in your medical records and information by placing the Bar Coded Coversheet ON TOP of the fax and faxing to (402) 501-0067. The bar coded coversheet automatically routes your medical records and information to the right case and HMS representative.
(See Submitting Medical Documents Quick Reference Guide on the preferred methods to submit medical records and information to HMS.)
Non-Preferred – These methods may significantly delay your return-to-work:
- Mail documentation directly to HMS:
Union Pacific Railroad
Health and Medical Services
Attn: Medical Records
1400 Douglas Street, Mail Stop 0350
Omaha, NE 68179
- Attach and send via e-mail to eHealthSafe@up.com.
- Fax Directly to (402) 501-0067.
NOTE: Employees should check their “My to Do List” in the eHealthSafe portal to confirm their medical records and information were received by HMS. If medical does not show as received, please continue to resubmit the documentation until eHealthSafe indicates it has been received.
Employee Assistance Program
While people usually can manage personal problems on their own, occasional help from a skilled professional can provide focus, direction and support.
Union Pacific's Employee Assistance Program (EAP) is designed to provide that help. The EAP provides counseling and referral services for employees and their families who are experiencing personal or work-related problems. They can be reached at 800-779-1212.
Temporary Productive Work (TPW)
The Temporary Productive Work (TPW) program was established to allow employees, who are recovering from an illness or injury, to do temporary, productive work that is within their physical capabilities as defined by their physicians.
The Temporary Productive Work (TPW) program is available to many craft professional employees (depending on collective bargained agreements) to assist with their return-to-work following a disability, or in the event the employee is allowed to maintain continuous employment following a temporary injury or illness.
For additional information contact your local OHN.
Reasonable Accommodation
As required by federal and state law, Union Pacific will make reasonable accommodations for persons with statutorily protected disabilities when this will permit the person to perform the essential functions of the job and does not impose an undue hardship. The Company will also make reasonable accommodation for the religious needs of employees and for those of pregnant employees where such accommodation can be made without undue hardship. Persons wishing to request reasonable accommodation may do so by submitting a TRM ticket.
Friend to Friend Network
The Friend to Friend Network is a nonprofit tax-exempt organization created in July 2004 to help Union Pacific employees, retirees and their families (spouses and children) in time of need. Over the years charity has helped those that have suffered major tragedies including weather disasters, major health problems, fires and evacuations from the family home. The Union Pacific Friend to Friend Network is run by active and retired employees of the Union Pacific Railroad. 100% of the donations collected go directly to the railroad families in need. The Friend to Friend Network can be reached at 800-457-7962.