Status of the Railroad - A Message from Kenny Rocker, EVP, Marketing & Sales

To Our Customers,

As the holiday season approaches, I want to take a moment to thank you for being part of our journey this year. This time of year, reminds us how much we value strong relationships and working together with each of you. Whether we’re moving essential goods for your business or helping you prepare for the busy months ahead, our team is honored to work alongside you and share in your success.

Our Metrics 
For the week ending November 21, 2025, our performance highlights the reliability you can count on. Every mile reflects our commitment to keeping your business running smoothly.

• Freight Car Velocity – 239 miles per day
• Train Velocity – 21.4 miles per hour
• Terminal Dwell – 19.3 hours

Celebrating Progress: Customer Portal Expansion
Innovation is at the heart of what we do and our latest updates to the Customer Portal are designed to help you stay informed and in control. We’ve expanded access to include intermodal customers and introduced enhancements for our carload users – giving you greater visibility and flexibility. The feedback so far has been outstanding and we’re excited to keep building on that momentum. Your input is invaluable as we continue to improve and share the future of our digital services together. 

Looking Ahead: UP-NS Merger Application
In the coming weeks, we’ll submit our merger application to the Surface Transportation Board (STB) — a key step toward creating a seamless, coast-to-coast rail network that delivers even greater value and reliability. We’ll keep you informed throughout this process and are always available to answer your questions. 

Thank You for Your Business 
As we reflect on the year and look forward to the holidays, please know how much we appreciate your business and the relationships we’ve built together. On behalf of the entire Union Pacific team, I wish you and your loved ones a happy Thanksgiving.

Sincerely,

Kenny Rocker 
Executive Vice President, Marketing & Sales