Addressing UP-NS Merger Misinformation

To Our Customers,

Since the announcement of the Union Pacific-Norfolk Southern merger in July — and again this week — our competitors have circulated messaging that's purposely misleading. We expected it. They realize the only way they can compete with our seamless, single-line service and streamlined customer experience is to improve their service, lower their prices or both. Accuracy matters, misinformation like this damages rail's credibility, shakes confidence in the marketplace and pulls focus from what matters most: more competition and a better customer experience.  

We filed our application with the Surface Transportation Board (STB) on December 19, 2025, and we support a rigorous, fact-based review process. Our priority is to ensure all stakeholders have accurate, complete information about what's proposed, the commitments we've made and how we can help the U.S. supply chain capture the benefits.

We are proud of the relationships we’ve built with each of you and we’ll continue engaging directly as the merger process moves forward. In every conversation, we’re prepared to discuss what the merger could mean for your business. If you have immediate questions or want to talk through the details, please contact your Union Pacific representative. You can also find information and updates at AmericasGreatConnection.com.

Thank you for trusting Union Pacific with your transportation needs. Whether you are supportive of the merger or simply want to better understand the details — you will get straight answers from us — every time.

Sincerely,

Kenny Rocker 
Executive Vice President, Marketing & Sales