Safeguarding Shipments | Union Pacific

Security a 24/7 Operation at Union Pacific

Union Pacific's commitment to railroad security is relentless. Our dedicated, commissioned and CALEA-certified police force works closely with agencies such as U.S. Customs and Border Protection, the Coast Guard, FBI, CIA, Department of Homeland Security and TSA to protect our 32,000-mile rail network.

Union Pacific’s Security Efforts Include:

More than $40 million invested in security barriers, personnel and tech since 2023

Thermal cameras and drones to monitor high-risk areas in real time

Hazmat and environmental teams positioned across the network for rapid response

24/7 operations and communication centers to enhance coordination

Border drug interdiction backed by $72.5 million investment, officers and K-9 teams

Background checks and training for all employees and contractors

Union Pacific Police Department

Protecting People, Cargo and Assets

Union Pacific's Police Department (UPPD) Special Agents play a vital role in protecting people, cargo and rail assets across its 23-state network. Special Agents are certified state law enforcement officers with investigative and arrest powers both on and off railroad property in most states. They have primary jurisdiction over crimes committed against the railroad as well as interstate law enforcement authority pursuant to federal law.

UPPD utilizes a combination of patrol operations, surveillance technology, and joint task force efforts to secure railroad operations. UPPD also work closely with third-party security providers and local communities to enhance safety across the network.

Become a Special Agent

Report Rail-Related Emergencies

In an emergency — stalled vehicle on tracks, hazardous materials, criminal activity or fire — call our emergency helpline immediately.

For matters that are not life-threatenting, contact us online.

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Report Emergencies by Phone

Dial 888-877-7267

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00-1-881-877-726

Hearing or speech impaired

Dial 7-1-1 for Telecommunications Relay Services

Non-Life-Threatening Matters

Nationally Recognized Real-Time Response

UPPD dispatchers operate out of its 24/7 Response Management Communications Center (RMCC) in Omaha, Nebraska. As the railroad’s 911 operators, they activate special agents, train dispatchers, track inspectors and local first responders to deliver real-time support.

UPPD and RMCC are CALEA-accredited – an honor held by only a small percentage of U.S. law enforcement and emergency communications agencies. We have maintained this gold standard through annual reviews since earning accreditation in 2014 and 2013, respectively.

Employee & Contractor Access: eRailSafe Certification Required

To protect the safety of all personnel, property, and operations, Union Pacific requires all employees and contractors to be eRailSafe certified before accessing railroad property.

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