Invoice Management

Union Pacific has migrated to the new Invoice Management tool for viewing and disputing invoices. Invoice Management features faster system performance, PDF invoice download capability and less clicks to get to your invoices.

Invoice Management Functions

  • View/Print Open Invoices
  • View/Print Closed Invoices
  • Download Open / Closed Invoices
  • Search Open / Closed Invoices
  • Dispute Invoices
  • Include Dispute Attachments
  • Dispute More than One Invoice
  • View Dispute History
  • Manage My Accounts
  • View and Accept Refunds
  • Pay Invoices
  • Remittance Information
  • View Scheduled / Historical Payments
  • Organization Administrator Actions
  • Dispute Closed Invoices

 

Get Started With Invoice Management

 

  • Our Invoice Management overview video is a great way to become familiar with the new tool.
  • Customers can access the new Invoice Management tool (user ID and password required) to become familiar with the new platform. 
  • If you have questions, our Invoice Management Team is available at 877-712-4687, Monday - Friday, 8:00 a.m. - 4:30 p.m. CT. 

Frequently Asked Questions

Invoice Management offers customers the ability to access their invoices at any time, electronically transmit dispute information and initiate payments online via ACH. 

AOW has been phased out.

Union Pacific is providing an enhanced application that will result in a more reliable and faster user experience. Users will also be able to provide additional information and attachments for the dispute process. 

To access Invoice Management, go to MyUPRR.com (user ID and password required) and locate Invoice Management from the Pay tab or go directly to www.up.com/invoice (user ID and password required).

Invoice Management is responsive to most mobile device sizes, but we recommend utilizing it on a desktop or laptop for optimal functionality.

If you have any questions about our Invoice Management tool, please call 877-712-4687.

Please send an email to uprrwebfinance@up.com or call 877-712-4687, Monday - Friday, 8:00 a.m. - 4:30 p.m. CT.

After logging into Invoice Management (user ID and password required), select “My Billing Accounts” from the dropdown in the upper right-hand corner.

  • Select or deselect the accounts you would like visible.
  • Select “Save” after making any adjustments.
  • Select “Summary” from the menu and the changes will be reflected on this page.