Upcoming Mexico Digital Trade Platform Maintenance Outage

To Our Customers,

The Mexico Tax Administration Service has announced a scheduled maintenance outage to their Digital Trade Platform (Ventanilla Única de Comercio Exterior Mexicano - VUCEM) beginning on February 8, 2025, and could extend until February 15, 2025. During the outage, automated reporting for all rail traffic from Mexico will be unavailable. Clearance documents should be manually submitted to Agencia Nacional De Aduanas De Mexico (ANAM) and the Mexican railroads by the broker community. Union Pacific will work with the Mexican railroads to manually process clearances by receiving train lists to update the car status in our systems.

Outage Duration

• Start: February 8, 2025 at 1200 PM CT
• Finish: February 15, 2025 at 1200 PM CT
• Duration: Up to seven days

Services Impacted

• Pedimento Processing: Automated transmission of the Pedimento (customs declaration) and cargo data via VUCEM will be suspended.
• Cargo Targeting and Release: ANAM will adopt manual processes during the outage.

What Shippers Should Do

• Shippers should send all related documents and invoices to the brokers to ensure timeliness of clearance.
• In addition, it is recommended to clear as many rail cars as possible before the outage to minimize delays. 

Additional Resource

• You can read more on the VUCEM outage now.
• Customer’s may contact our International Customer Care & Support Team with any questions. U.S./ Canada: 800-877-0531 México: 001-800-520-1771