Upcoming Canadian Pacific Kansas City (CPKC) Billing Changes

To Our Customers,

Beginning on May 2, 2025, at 11:00 p.m. CT, all waybills submitted for shipments moving via Canadian Pacific Kansas City (CPKC) will transition from Kansas City Southern (KCS) to Canadian Pacific Railway (CPRS) routing. Shipments waybilled after 11:00 p.m. on May 2, 2025, must be billed using CPRS in the route as KCS routing will be retired. Please update current waybill patterns with KCS in the route to avoid waybill failure.

• To update waybill patterns, please access our Waybill Management system (user ID and password required) or your Electronic Data Interchange system.
• You can verify shipment routes by accessing our Rail Route Inquiry system (user ID and password required).

Mexico Shipments Waybill changes are not required for shipments billed for movement to Mexico destinations with KCSM in the route. KCSM is not part of the May 2, 2025, change.

• If you have questions pertaining to the appropriate shipment routing to be used in your waybill, please contact your Marketing & Sales representative.
• If you have general customer service inquiries, please contact Customer Care & Support at 800-872-1045 or enter a service case via Case Management (user ID and password required).