Safety is Union Pacific’s number one priority. Neither Union Pacific employees or customers should attempt to open inoperable rail car doors, hatches or gates with force. Please refer to the third party contractor list below for assistance with inoperable loaded rail equipment — including transfers, load adjustments, handling inoperable rail car doors, hatches and gates.
These contractors may be utilized at the customer's expense. This is not a comprehensive list of contractors. For complete details regarding the contractor of your choice, please visit their respective website.
Customers should always request a quote from their potential contractor. Union Pacific is not party to transactions between customers and contractors.
Contractor List - Updated May 2025
For customers with consistent issues, a joint customer site visit with Union Pacific Marketing & Sales and Union Pacific Mechanical is recommended. Boxcar doors can become wedged or damaged due to improper loading practices. Union Pacific has partnered with the rail industry to create awareness of boxcar door operation, view material now.
If you have any questions or concerns, please contact our Shipment Quality Team
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