Contacts for Short Line Support

Equipment Distribution

Billing Services

  • Diversions & Embargoes

    Fax: 800-243-0890, Option 1

  • Misc. Charges/Assessments

    Phone: AOW Team: 877-712-4687 / Accessorial Team: 800-925-6396

Car Hire Accounting & Billing

  • Eric Rogge

    Assistant Manager - Accounting

    Phone: 402-544-8135

Switch Billing AR & AP

Clearance and Dimensional Shipments

  • Dimensional Shipments

    Phone: 800-544-0541

Customer Care & Support

  • Bulk

    Phone: 800-272-8777

    Fax: 800-633-2560

  • Industrial 

    Phone: 800-272-8777

    Fax: 800-633-2565

  • Premium

    Phone: 800-877-5123

    Fax: 800-228-9615

Electronic Commerce

  • EDI Interline/Short Line

    Phone: 800-872-1045

    Fax: 800-228-9611

Operations Support - Interchange Delivery from UP by Region

  • Northern Region
    (CO, WY, NE, MN, IA, WI, North KS, IL, MO, TN)

    Phone: 800-243-5417

    Fax: 800-228-9597

  • Southern Region
    (AR, South KS, OK, TX, LA)

    Phone: 800-243-5417

    Fax: 800-228-5983

  • Western Region
    (WA, OR, MT, ID, CA, NV, UT, AZ, NM)

    Phone: 800-243-5417

    Fax: 800-877-7910

Revenue Analysis - Freight Divisions for Handling Carriers

  • Bills to UP should be sent via email or fax

    Fax: 402-233-3133

  • Revenue Analysis Hotline

    Phone: 402-544-5300