Domestic Pricing & Sales
IMC & Shipper
Susan Sweeney
Motor Carrier
Jill Greve
Beneficial Cargo Owner (BCO)
Jason Kruse
Mexico
Daniela Zarza
Ocean Carrier
Steven Haywood
Equipment
EMP/UMAX Rail Equipment
Joey Larsen
EMP/UMAX Rail Equipment
Austin Ward
Blume Global General Office
Blume Global Customer Service
Intermodal Terminal Reservations (ITR)
Customer Care & Support - Intermodal Service Solutions
General Customer Service
Domestic
Jake Godwin
Sr. Mgr. North
International/Steamship Lines & Port Terminals
Kim Roecker
Sr. Mgr. South
Off-Shift Coverage
Monday-Friday, 11:00 a.m – 8:00 p.m. CT
Weekend Coverage
Friday-Monday, 6:00 a.m – 6:00 p.m. CT
Intermodal Accessorial Billing – Storage & Flips
Pay/Guarantee Intermodal Storage & Flips
Visit UP.com/payintermodal to pay/guarantee intermodal storage & flip charges.
Web and EDI (Electronic Data Interchange)
Customer Support Team
Mexico Intermodal/Border Operations
International Customer Service Center