Contacts for Short Line Support

Equipment Distribution

Billing Services

  • Diversions & Embargoes

    Phone: 800-243-0890

  • Misc. Charges/Assessments

    Phone: Invoice Management Team: 877-712-4687 / Accessorial Team: 800-925-6396

Car Hire Accounting & Billing

  • Eric Rogge

    Assistant Manager - Accounting

    Phone: 402-544-8135

Switch Billing

  • Accounts Receivable & Accounts Payable

Clearance and Dimensional Shipments

  • Dimensional Shipments

    Phone: 800-544-0541

Customer Care & Support

  • Carload (Bulk & Industrial)

    Phone: 800-272-8777

  • Premium (Domestic, International Intermodal & Automotive)

    Phone: 800-877-5123

  • Unit Train

    Phone: 800-877-0253

  • International Customer Care & Support (Mexico Intermodal)

    Phone: 800-877-0531

Electronic Commerce

  • Waybill Errors, Waybill Patterns, User ID Assistance, Website Training & Support

    Monday – Friday 7 am - 6 pm CT

    Phone: 800-872-1045

Revenue Analysis - Freight Divisions for Handling Carriers

  • Revenue Analysis Hotline

    Phone: 402-544-5300