Insights
Insights 01132022
From Online Purchases to Rail Service, Customer Experience is Key
Delivering a positive customer experience, resolving pain points, and accentuating bright spots not only is a nice-to-have, but it’s also an imperative that gives us a competitive advantage and will be even more crucial in the advanced supply chain of the future. We understand that our customers have choices, and newer decision-makers demand a seamless, simple, responsive business partner.
Insights 01042022
Self-Financed Freight Rail Will Still Enjoy Infrastructure Law Benefits
Railroads don’t rely on the government to fund the maintenance and expansion of their infrastructure, which includes all structures, buildings, land, and the equipment needed to run a railroad. But that doesn’t mean railroads won’t see benefits from the infrastructure bill.
Insights 12102021
Union Pacific’s Environmental Transformation Began with Pride and Skepticism
Working for a company that was committed to protecting our environment was a source of pride for me and for most employees at the company, but there also were those who viewed our group as outsiders standing in the way of operations and progress.
Insights 11122021
Rail Relief Gives Tech Expert a Different View of the Railroad
Rail Relief is a Union Pacific program where employees volunteer to help during times of severe weather or major business disruptions to provide support to front-line transportation supervisors. Volunteers gain a new understanding of railroad operations and bring the experience back to the office and their daily work.
Insights 11042021
CIO 1-Year Reflections: Focus on Growth Requires Preparing for Change
As we look to the future of UP, which is transitioning from a primary focus on operational efficiency to growth, our Tech team and the products they drive will serve as a major differentiator. It is extremely energizing and gratifying to lead the Tech organization during this time. To focus on growth, we must prepare for constant change, and we have used the past 12 months to start taking steps in the Tech organization for this evolution and revolution.
Insights 10292021
Low-Emissions Locomotive Technology Brings Unique Challenges
Union Pacific has always been a pioneer in low-emission switcher locomotive technology. The company is continuing that effort by making the technology more reliable, and hence, more useful.
Insights 10072021
Some Wise Words from a 51-year Railroader
I’ve seen many beautiful sunrises and sunsets, meteor showers, missile launches and was even struck by lightning in the Mojave Desert. I’ve always had pride in my job and told new employees to have pride in theirs. Do the job right the first time, and if not, be sure you have a good alibi!
Insights 09282021
Supply Chain Challenges: We’re All in This Together
To keep shelves stocked, delivery times low, and products readily available, every link in the integrated supply chain must work in a precisely coordinated sequence. This requires every player -- steamship lines, port terminals, trucks, rail, warehouses, freight asset owners, and the beneficial owners of the cargo – to keep the freight flowing at the same pace.
- Mighty ‘Big Boy’ Locomotive Reflects Evolution of Rail Technology 09162021
- Conference Message: Humbly Work through Mistakes to Build Inclusion 09102021
- Like the Rest of America, Union Pacific Is Hiring 08312021
- Supplier Diversity Is a Smart Community Investment 08242021
- Paper Route Paved Passion for Supply Chains 08172021
- Freight and Passenger Rail Work Better as Partners 07302021
- Technology Internship Goes Beyond Hands-On Experience 07202021
- Privilege: You Spot It, You Got It. 07152021
- Environmental Compliance Demands Respect for Air 07012021
- Technology Has Changed Life on the Railroad 06242021
- Coordination Drives Compassionate Response to Homelessness Issue 06152021
- Railroad to Expand Supply Chain Role by Focusing on Technology Investments 06082021