New! Price My Shipment
Redesigned experience includes fast, intuitive pricing to get your freight moving.
Redesigned experience includes fast, intuitive pricing to get your freight moving.
Customer Portal
Welcome to our customer portal, a streamlined hub to manage your shipping needs.
One-page summary of new features.
Overview of key highlights and features of the customer portal.
User ID and password required. The newest portal enhancements will be available to carload and intermodal customers.
Welcome to our customer portal, a streamlined hub to manage your shipping needs.
One-page summary of new features.
Overview of key highlights and features of the customer portal.
User ID and password required. The newest portal enhancements will be available to carload and intermodal customers.
Invoice Management
Access invoices at any time, electronically transmit dispute information and initiate payments online via ACH.
Access invoices at any time, electronically transmit dispute information and initiate payments online via ACH.
Release & Sequence
How a customer can impore and release cars in the proper sequence.
How third party switchers can release cars and line up the cars in the proper sequence.
How a customer can impore and release cars in the proper sequence.
How third party switchers can release cars and line up the cars in the proper sequence.
Reports
Clone reports to simplify sharing with your co-workers.
Personalize and tailor your report exactly the way you want it.
Simplify the report creation process using our specially designed report templates.
Clone reports to simplify sharing with your co-workers.
Personalize and tailor your report exactly the way you want it.
Simplify the report creation process using our specially designed report templates.
Shipment Management - Carload Shipper
Overview of Shipment Management for manifest customers.
Overview of Shipment Management for manifest customers.
Shipment Management - Intermodal Shipper
Learn to to create and use intermodal dashboards to manage your shipments.
Learn to to create and use intermodal dashboards to manage your shipments.
Shipment Management - Unit Train Shipper
Learn to navigate the new dashboard.
Customer’s plans for unit train movement which will include, origin, destination, release date/time and number of cars.
Learn to navigate the lineup views (Inbound, Outbound, Shuttle, Train Lineup) and the available actions for each page.
Utility customers enter projected coal demand and Mine customers enter projected coal supply monthly.
Release train action (empty and loaded billing).
Learn to navigate the new dashboard.
Customer’s plans for unit train movement which will include, origin, destination, release date/time and number of cars.
Learn to navigate the lineup views (Inbound, Outbound, Shuttle, Train Lineup) and the available actions for each page.
Utility customers enter projected coal demand and Mine customers enter projected coal supply monthly.
Release train action (empty and loaded billing).
Subscription Center
Learn how to sign-up for shipping, marketing and pricing notifications.
Learn how to sign-up for shipping, marketing and pricing notifications.